SHIPPING & RETURNS
SHIPPING POLICY
Fast & Reliable Delivery: UK & Worldwide
Count on us for swift, tracked deliveries, no matter where you're located:
-
We offer a FREE next working day uk delivery service
-
£8.99 Worldwide Delivery
-
UK Deliveries: 2-3 working days (Monday - Friday, excluding bank holidays)
-
International Deliveries via Freight-forwarding Companies: 7-15 working days. Please share your phone number for scheduling.
Note: If you opt for advance payment, the delivery period commences a day post-transaction. Delivery dates adapt if the last day lands on a Sunday or bank holiday, shifting to the subsequent working day.
Shipping Costs & Methods:
-
Shipping charges are auto-calculated at checkout.
-
Add products to your cart and navigate to the Checkout page to view shipping options and prices.
-
Bonus: Enjoy free delivery for all UK orders.
Same-Day Dispatch: Place and pay for your order by 12:00 pm (Monday – Friday, excluding bank holidays) using immediate payment methods like PayPal or credit card, and we'll ensure Same-Day Dispatch.
Delivery Address Amendments: Edit your delivery address via your customer account. But hurry! Once the order processing begins, changes to the delivery address won't be feasible.
Track Your Order: Your tracking number is nestled within your shipping confirmation.
RETURN & REFUND POLICY
​
We stand by the quality of our products. If you need to make a return:
-
Return new, unopened items within 14 days of delivery for a full refund.
-
If our oversight led to an incorrect or damaged item delivery, we'll cover the return shipping and send the return label with No cost
-
Refunds are typically processed within 2 weeks. This includes the return transit time (5-10 business days), our internal processing (3-5 business days), and your bank's processing time (5-10 business days).
For return requests, Contact Us with your order number and product details. We'll guide you swiftly through the process. For more info check our Faq page.