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Privacy Policy

Welcome to EBV Store 

We're delighted to have you shop with us. To ensure a seamless shopping experience, please familiarize yourself with our store policies outlined below:

1. Shopping Experience:

  • Customers must be at least 18 years old or shopping under the supervision of an adult.

  • We reserve the right to refuse service to anyone.

2. Pricing & Payment:

  • All prices listed are final and include any applicable taxes.

  • We accept Credit cards, Debit Cards, Bank transfers, E-wallets, Mobile payments, PayPal

  • Any discount or promotion cannot be combined with other offers unless stated otherwise.

3. Shipping & Delivery:

  • Orders are processed within 24 hours of payment confirmation.

  • Shipping costs and times vary based on location and chosen shipping method.

  • EBV Store is not responsible for delays outside our control, like customs or carrier-related issues.

4. Returns & Refunds:

  • Items can be returned within 14 days of purchase, given they are in original condition and packaging.

  • Return shipping costs will be borne by the customer unless the return is due to our error.

  • Refunds will be processed within 2-5 business days after we receive the returned product.

5. Privacy & Security:

  • We value your privacy. Any personal information collected is kept confidential and is solely for order processing.

6. Product Information:

  • We strive to display product images and descriptions as accurately as possible. However, monitor differences and updates may cause slight variations.

  • In the unlikely event that a product is out of stock after purchase, customers will be notified and provided options for refund or replacement.

7. Reviews & Feedback:

  • Customers are encouraged to leave reviews. Reviews should be constructive, honest, and free from inappropriate content.

  • Feedback helps us grow and serve you better. Do share your experience with our products and service.

8. Disputes & Resolutions:

  • In case of any concerns, please contact our customer service team at info@ebvstore.com. We aim to resolve any issues amicably.

  • Any disputes will be governed by the laws of [e.g., the state/country your store operates from].

9. Changes to Policy:

  • We reserve the right to update our store policy periodically. Changes will be effective immediately upon posting on this page.

Thank you for choosing [Your Store Name]. We appreciate your trust and look forward to serving you.

Privacy & Safety Policy

1. Introduction

At EBV Store we respect your privacy and are committed to safeguarding your personal data. This Privacy & Safety Policy outlines how we collect, use, store, and protect your personal information.

2. Data Collection

We collect information directly from you when you:

  • Create an account with us.

  • Place an order.

  • Sign up for our newsletter or promotional communications.

  • Contact our customer support or provide feedback.

This information may include your name, email address, phone number, billing/shipping address, and payment details.

3. Use of Data

We use the data we collect for:

  • Order processing and fulfillment.

  • Providing customer support.

  • Sending updates, promotions, and newsletters (only with your consent).

  • Internal data analysis to improve our products and services.

4. Data Protection

Your safety is our priority:

  • We use SSL (Secure Socket Layer) encryption for website transactions, ensuring your data is secure during transmission.

  • Your payment information is processed securely. We never store sensitive payment details on our servers.

  • Our team receives regular training on data protection practices.

5. Sharing of Data

We NEVER sell your personal data to third parties. We might share information with:

  • Service providers who assist with order fulfillment, delivery, and payment processing.

  • Law enforcement or regulatory agencies, if required by law.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences. You can disable cookies through your browser settings, though it may affect website functionality.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Correct inaccuracies in your personal information.

  • Withdraw consent for data processing.

  • Request data deletion. For any of the above, please contact our support team.

8. Third-Party Links

Our website may contain links to third-party sites. We're not responsible for their privacy practices, so please review their policies separately.

9. Changes to this Policy

We may update our Privacy & Safety Policy periodically. Changes will be effective immediately upon posting. We'll notify users of significant changes via email or website notifications.

10. Contact

For questions, concerns, or feedback regarding this policy, please contact us at info@ebvstore.com.

Thank you for trusting EBV Store We're committed to ensuring a safe and secure environment for all our customers.

Teyli limited Compny / EBV STORE

 info@ebvstore.com

Flat 5 Peregrine apt 

 30 Moorhen Drive 

London 

NW9 7FH

United Kingdom 

 

00447377536020

00447908220459

Company number:13679056

PAYMENT METHODS

  • Credit cards

  • Debit Cards

  • Bank transfers

  • E-wallets

  • Mobile payments

  • PayPal

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